The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials with QR codes, and more.
Create, name, edit, copy, and manage multiple survey links with a simple in-app link builder. Gathering feedback is as easy as sharing the link.
Distinguish between URLs and confidently share the survey links outside of Delighted, or internally with your team, by attaching the survey name to the URL string.
Turn your survey link into a QR code so customers can access your survey with a smartphone camera. Put it on receipts, printed ads, and presentation slides for instant feedback on offline touchpoints.
Choose whether respondents can respond to the survey only once a month, or capture feedback every time the survey is submitted (you can test the link as many times as you want!).
Ensure up-to-date feedback and prevent any customers from accidentally stumbling on an old survey by deleting out-of-date survey links directly within the platform.
Join 75,000+ of the world's most beloved brands
Create a survey link for any use case. Add branding, customize your survey questions, and analyze the results – all in Delighted.
Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.
Send NPS, 5-star, CSAT, Smiley, or CES link surveys to monitor the quality of your customer experience and collect actionable feedback. Want more flexibility? Create a questionnaire from scratch with our free survey maker.
Configure up to 10 follow-up questions to surface deeper insights. Use conditional logic so customers only need to answer questions that are relevant to their experience.
By default, survey links are anonymous. However, you can attach customer details to the survey responses by adding Properties within the link’s settings that will then be pulled into reporting.
Use in combination with other Delighted survey methods such as Email, Web, Kiosk, and SDK. We’ll manage who is surveyed across all methods.
Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
Sign up now and send surveys for free. You’re minutes away from getting feedback!
